Returns & Exchanges
At Slurrp Farm, we strive to ensure your little ones enjoy the healthiest meals; however, due to the perishable nature of our food products, we only accept returns for items that are damaged, expired, or incorrect upon delivery.
Return Process
- 1.Report the Issue
Contact our support team within 24 hours of delivery by emailing your order ID and clear photos of the damaged or incorrect product.
- 2.Quality Inspection
Our quality assurance team will review your request and the provided images to verify the concern against our batch manufacturing standards.
- 3.Approval & Pickup
Once approved, we will arrange a reverse pickup for the items in their original packaging, or provide instructions for disposal if a return is not required.
- 4.Refund or Replacement
Upon verification, we will either ship a fresh replacement to you immediately or initiate a full refund to your original payment method within 7-10 business days.